MTNL to launch SMS on landlines….. Have we come a long way or what ? From the days of ‘dead’ telephones and ‘trunk calls’ that never materialized…..
As opposed to BSNL’s SMS service, MTNL does not require a special SMS-enabled telephone set. True, the process is not quite as suave as keying in your message in your own words….. hola, gr8, c u soon, luv u and so on not possible…. But then, I am not part of Gen SMS….. So, no reason to crib….
Also this is a giant step for an MTNL….. And I am willing to give anything Government a chance….
In the last one week I have made three visits to your Borivli telephone exchange for getting a Dolphin post paid connection:
Visit no 1. The online system for allocating the telephone numbers was out of order, so no progress could be made. The real reason later told by an insider was that everything was fine with the system but the employees want to go home so from 19.15 hrs onwards they refuse to accept any customer.
Visit no 2. The concerned lady was absent for the day and others did not accept the form as they did not like to interfere in her work.
Visit no 3. At last somebody accepted the form, but said that telephone bill cannot be taken as a resident proof.
I am a subscriber to MTNL landline and Triband service. I went ahead to subscribe the Dolphin service even when I was advised against it by my family members.
Alas frustrated I quietly tore the form and on my way back home got an Airtel form which seems the best option.
If you donot accept your own telephone bill as residential proof then, why do you mention page 3 of the form that telephone bill is accepted as residential proof. The reason given to me was that you are unable to verify the address of the subscriber and only government issued documents are accepted. Airtel has accepted your bill as a residential proof without even murmuring a word.
I am now having second thoughts on continuing with your triband and land connection also I feel like a fool accepting shoody services when the private companies seem to be offering a much better service without charging anything extra.